The lousiest ISP in the world
This happen recently when my girlfriend tried to apply a Streamyx account for her sister. For your information, the TM net web page which allow customers to send their complaints will gives “ERROR” message when you click on send button. Ya, even the call in customer service centre gives error message too. So, they will tell you “We don’t receive complaints for our be-loved customers.”
To whom it may concern,
I was extremely disappointed with your online application service. I’ve tried many times to sign up a streamyx account for my sister but unfortunately many times were end up with system down or error. In one month ago, I’ve registered my application via member get member programme and got an offline MIPS order number. I have waited for two weeks but unfortunately this had turn up to be ‘no such application’ when I was told by your service centre. In this wireless era, i thought online registration should be very efficient, unfortunately, this doesn’t applicable to TM Net.
Now, second chance is given (of course, i don’t have second choice as you all have given the chance to monopolise the market but do not know how to appreciate this golden chance). I’ve registered my application yesterday
I got the offline MIPS order number again : 111-20060924-*********. Today, I tried to log on and check my application status, unfortunately, my application was not found in your system. What’s happening now? I am unbearable to wait for another two weeks and finally your people tell me my application is a ghost application. In this competitive world, time is very precious. I indeed need your people to help me to get my registration done. Or at least, tell me where I have done wrongly.
Very frustrated customer
25.09.2006
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September 26th, 2006 at 3:02 am
tats why i stil refuse to haf streamyx in msia. even tho it’s reliable in my area
October 5th, 2006 at 7:09 pm
hai ya…this already become a culture..u think only TM have this problem?? i tell u even the traffic offense department also fuck up..wasting my fucking precious time and my petrol money..end up more than three time over only i can have my saman paid…DARM fuck up..
October 5th, 2006 at 7:58 pm
lala, I knew this for long, long, long time ago. Not only the Government departments, but several local Banks, departments in local public universities, public transport services and etc also behave like this. The “tak apa” and “don’t care” attitudes. I knew it already became a culture. As long as they earn money from you why they need to care so much about you? But, who let’s it became a culture? Honestly, ask youself from your deep heart, would you like it? If not, change it. Don’t give me pessimistic response regarding this.
July 24th, 2007 at 5:00 pm
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March 10th, 2008 at 6:30 am
i am facing SLOW I MEAN SLOW download speeds!!!! 0.4-1kbps!!!! streamyx sucks!!!!